Privacy Policy
Introduction
We are HWK Consulting (Pty) , and welcome to our Privacy Policy! We know reading a policies can be boring but legally, we need you to understand how we process your personal data when you give it to us. Think of this as our no nonsense straightforward guide to how we keep your personal data safe, secure and out of the hands of the bad guys.
What data do we collect
We try to only collect the information we absolutely need. When you do work with us or use this website, some information, we might collect includes:
- Your name, email, phone number, and billing details.
- Information you share with us about your legal matters (we keep this strictly confidential).
- Technical info like your IP address or cookies when you browse our site.
How we use your data
Well, for starters, we use your data to help us help you.
- Help you with your legal needs;
- Send you quotes, invoices, or updates;
- Verify your identity (sometimes the law requires it); and
- Improve how we deliver our services.
We’ll never use your information in ways that don’t make sense for our relationship.
Sharing Your Information
We don’t sell your data. Ever. We may share it with:
- Our team members (who are bound by confidentiality).
- Trusted partners or service providers who help us deliver our services.
- Regulators or authorities if the law requires it.
If we need to share for any other reason, we’ll let you know first.
Cross‑Border Transfer
Because we work with clients all over the world, your information may sometimes travel across borders. For example, if you’re in Europe and we’re storing data on secure servers outside the EU, or if you’re in South Africa and we’re working with a partner in another country.
Whenever this happens, we make sure your information is protected by:
- Legal safeguards like EU Standard Contractual Clauses, the UK International Data Transfer Agreement, or other approved mechanisms.
- Contractual commitments with our trusted suppliers and service providers, who help us deliver our services. They’re bound by the same confidentiality and security obligations as we are.
- Practical protections like encryption and access controls, no matter where the data goes.
whether your data is handled directly by us or by one of our carefully chosen suppliers, it’s always covered by the same promise to keep it safe and sound.
How Long We Keep Your Info
We keep your information only as long as we need it:
- To finish the work we’re doing for you.
- To meet legal or regulatory requirements.
- To keep proper professional records.
After that, we will either securely delete or anonymize it.
Your Privacy Rights
Depending on where you are in the universe, you may have the right to:
- Access your information – ask us what personal data we hold about you.
- Correct or update it – if something is wrong or out of date, you can fix it.
- Delete it (“right to be forgotten”) – request that we erase your personal data, unless we’re legally required to keep it.
- Restrict how we use it – ask us to limit processing in certain circumstances (for example, while a dispute is being resolved).
- Object to certain uses – like receiving marketing communications (not that we do this because who likes these emails anyway!) or being part of analytics.
- Data portability – get a copy of your data in a structured, machine‑readable format so you can move it elsewhere.
- Withdraw consent – if you’ve given us permission for something (like marketing), you can change your mind at any time.
- Know about automated decisions – if we ever decide to use go full Terminator Judgement Day, and use automated systems that significantly affect you, you can ask for human review.
- Opt‑out of sale or sharing (for residents of California and similar jurisdictions) – stop us from sharing your personal information for commercial purposes.
- Complain to a regulator – if you’re unhappy with how we handle your data, you can raise it with your local data protection authority.
Just drop us an email or messenger owl if you’d like to exercise any of these rights, and we’ll respond in line with the laws that apply to you. Just remember, if you decide to send a messenger owl, we may not respond as quick as we normally do if we send you an email.
Security
We take the security of your data seriously. As such, we do our utmost best to ensure that any data you give us is protected and that should anything go wrong, we will make sure that you know what happens. We make use of your industry standard protections, including encryption, access controls, and regular backups. No system is 100% perfect, but we do everything reasonably possible to keep your information safe
Hmmm Cookies
Yes, we use cookies. Some of them are essential so the site works properly, and others help us improve your experience (like remembering your preferences or seeing how people use our site). You can manage or block most cookies in your browser if you prefer. Just note that a few cookies are strictly necessary and without them, parts of the site won’t function.
Updates
We may update this policy from time to time. If we make big changes, we’ll let you know.
Contact Us
If you have any questions or concerns or you just want to exercise your rights, you can pop us an email at jesse@hwkconsulting.co.za
Last updated: December 2025